Your Flash player is outdated. In order to properly display this content, Flash Player 8 or greater is required.
Please click here to update your player now.
 
 
Quality Survey
Performance Survey

Customer Information
1. First Name*
2. Last Name*
3. Address*
4. City*
5. State*
6. Zip Code*
7. Phone*
8. Email
Service
9. Were the details of your job clearly stated in our proposal?*
10. Did Creve Coeur Paving provided a custom solution to your problem as opposed to just selling a product or service?*
11. Was Creve Coeur Paving's solution different from other paving companies?*
12. How so?
13. Where your questions answered in a professional and timely manner?*
14. Were you present at the jobsite when the job was being completed? If so...*
a) Did an employee of Creve Coeur Paving approach you and personally explain the Quality Control Form? If so...*
b) What was your impression of the Quality Control Form?*
Made you feel more secure about the quality of the job
Indifferent
Thought it was a waste of time
Other
c) Other
15. Did the crew have a professional demeanor?*
16. Rate the importantance of having Creve Coeur Paving 's owner or estimator present at your jobsite?*
5 - High
4
3
2
1 - Low
Job Quality
17. Rate your overall satisfaction of the quality of your job*
5 - High
4
3
2
1 - Low
18. Rate the appearance of your project; edges, uniformity of surface, visibility of seams?*
5 - High
4
3
2
1 - Low
19. What were some of the aspects of the job that impressed you?
20. Were there aspects of the job that did not impress you?
21. Were your expectations met?*
22. Do you agree that quality of the finished project reflects maxium return on investment?*
Website
23. What was your first impression of the website?*
Well balanced
Good
Fair
Confusing
24. Name something you enjoyed about the website
25. Name something you disliked about the website
26. Did the site offer helpful information?*
27. What was your estimated time sepnt on the website?*
Preventative Maintenance:
28. Sealcoating your paved surface should be done how often?*
Every Year
Every 2-3 years
Every 6 months
Never, it is unnecessary
[Answer: B on residential and commercial surface]
29. Should cracks in blacktop surfaces be filled?*
30. Are you interested in an annual inspection or preventative maintenance packages for your blacktop surface?*
31. Would you like to receive care tips or helpful advice on identifying certain issues with pavement?*
32. What kind of issues or questions do you have with sealcoating?
Personal Information/Feedback
33. Would you like to be contacted by a representative regarding this survey?*
34. Would you help us by leaving testimony?
35. Would you refer our services to an acquaintance?*
36. Do you prefer to remain anonymous regarding this survey?*
37. Was this survey too long?*

* Required field

 
Site Designed and Powered By Christian Technology Solutions
Copyright 2006 Creve Coeur Paving. All rights reserved.
Joomla Template by Joomlashack
Joomla Templates by JoomlaShack Joomla Templates